Why doesn’t my Ratings page show any data?

To calculate your trivago Rating Index™ (tRI™) score, we need a minimum of 10 guest ratings that cover your property’s amenities and services.

What is the tRI™,  and how does it work?

The tRI™ was created to compare all types of accommodations on one equal level. To render an overall, impartial comparison for everyone, the tRI™ uses an algorithm to aggregate millions of guest ratings from across the Internet.

The algorithm takes into account a property’s ratings on a single online source, in comparison to another with ratings on various sources, and adjusts the calculation accordingly. All rating scales are converted into trivago’s 10-point index score, and updates occur daily to ensure the latest, most accurate evaluations.

That’s why it's important to encourage your satisfied guests to leave positive ratings on review sources and the booking sites they used to make their reservations.

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