Very similar to the tRI, we collect the ratings from multiple partners about a certain aspect (e.g. 'cleanliness') to calculate a score from 0 to 10.
Articles in this section
- If my hotel doesn't have a rating for a specific aspect, can it be added?
- How does trivago derive the rating of individual aspects of my hotel?
- Why does trivago show a different rating score of my hotel to what appears on another booking site?
- Why doesn't my hotel have any ratings?
- Can guests post reviews on trivago about my hotel?
- How can I influence my hotel's performance on trivago?
- Why aren't all my reviews up to date?
- The management of my hotel has changed. How can I remove previous guest reviews?