If my hotel doesn't have a rating for a specific aspect, can it be added?

Unfortunately, we cannot add this information manually since we analyse and collect all available information from the booking sites you partner with.

If there are enough ratings on a particular aspect to generate a score, we'll show it on your hotel profile.

If your hotel profile doesn't show a rating of an aspect, it may be because:

1. There's insufficient data available on it (there must be multiple sources that rate a specific hotel aspect for us to generate a fair rating). 
2. There are no available ratings of a particular aspect on a booking site you partner with.

Was this article helpful?
3 out of 5 found this helpful
Have more questions? Submit a request