Guests can't post reviews on trivago. All reviews and ratings shown on our website are collected from booking sites and third party sources. To see how your online reputation stands based on guest reviews, regularly refer to your hotel profile's Ratings page.
Articles in this section
- If my hotel doesn't have a rating for a specific aspect, can it be added?
- How does trivago derive the rating of individual aspects of my hotel?
- Why does trivago show a different rating score of my hotel to what appears on another booking site?
- Why doesn't my hotel have any ratings?
- Can guests post reviews on trivago about my hotel?
- How can I influence my hotel's performance on trivago?
- Why aren't all my reviews up to date?
- The management of my hotel has changed. How can I remove previous guest reviews?