Travelers cannot post reviews on our website anymore. We have decided to stop allowing our users to write hotel reviews directly on trivago. We understand that this may have created some confusion and are sorry for any inconvenience this has caused. Please be aware that any existing/old reviews will remain visible, even though we cannot allow new ones to be created directly on trivago. All reviews and ratings shown in our website are collected from booking sites and third party sources such as holidaycheck etc.
Articles in this section
- If my hotel doesn't have a rating for a specific aspect, can it be added?
- How does trivago derive the rating of individual aspects of my hotel?
- Why does trivago show a different rating score of my hotel to what appears on another booking site?
- Why doesn't my hotel have any ratings?
- How can I influence my hotel performance on trivago then?
- Why aren't all my reviews up to date?
- The management of my hotel has changed. How do I remove the previous reviews about my property?